8 AM. Two hours sleep last night because it was so damned hot. Support line rings.
Me: Hello, (company), this is Thistle, may I help you?
Him, sneer audible in his voice: Yeah, your product isn't working. Do something about it.
Me, thinking to myself: Right. It's *my* product. You want me to do something about it? How about hang up on you?
Me, out loud, asks for details. Operating system, basic things.
Him, sneering: *snort* Why do you need to know that? Just fix it! *snort* *sneer*
Me: I need to know those things to help me find out the problem.
Him, sneer further increased: You're not very good at this, are you?
Me, thinking: DIE DIE DIE DIE. Fuck off and die.
Him: I NEED this to work.
Me: I'm sure you do. Now, if you'll tell me your operating system...
And so on. Eight-fucking-AM. No sleep. I don't want to be here on a good day, let alone a bad one. I do not need this crap.