*rolls* How totally fitting. Because hey, an 8 hour downtime after a 10 hour downtime just wasn't enough! They had to toss in a 3 hour downtime the same day... and then extend it for another hour!
S-E, you suck. Seriously.
Edit, taken from zubis's LJ:
Ha ha. S-E sucks, and the Better Business Bureau agrees:
Square-Enix's Business Rating: F
We strongly question the company’s reliability for reasons such as that they have failed to respond to complaints, their advertising is grossly misleading, they are not in compliance with the law’s licensing or registration requirements, their complaints contain especially serious allegations, or the company’s industry is known for its fraudulent business practices.
Lest you think that all MMORPG companies would get a low rating, Blizzard (makers of WoW) got a "BB": BB: A high rating. The company would generally have demonstrated good business-consumer relations, and we would expect any consumer complaints not to be of a serious nature and to be satisfactorily handled by the company.